Refund Policy
Last updated
January 10, 2026
Our Commitment
This Refund Policy is issued by Paystrat LLC, operating as Wolense (“Wolense,” “we,” “us,” or “our”), and applies to purchases of the Family Algorithm Intelligence Suite (the “Suite”) available at wolense.com.
Wolense provides structured diagnostic analysis designed to deliver meaningful visibility into algorithmic influence patterns shaping a child’s digital environment.
If the Suite does not deliver meaningful clarity, you are entitled to a refund in accordance with the 30-Day Clarity Guarantee described below.
The Family Algorithm Intelligence Suite
Your purchase includes the complete diagnostic system:
Digital Influence Intelligence Brief
Algorithm Exposure Index
Feed Intelligence Dashboard
Digital Alignment Plan
Algorithm Realignment Protocol
Curated Creator Recommendations
These components work together to provide structural visibility, not isolated insights.
Our guarantee applies to the Suite in its entirety.
30-Day Clarity Guarantee
Our Promise
If you are not satisfied with the clarity delivered by the Family Algorithm Intelligence Suite, you may request a full refund within 30 days of Suite delivery.
No explanation required.
No performance thresholds.
No negotiation.
Clarity is our standard. If you do not feel you received it, we return your payment.
Eligibility
The Clarity Guarantee applies to:
The Family Algorithm Intelligence Suite
One-time purchases
Refund requests submitted within 30 days of Suite delivery
The Suite must have been delivered.
There are no additional subjective criteria.
How to Request a Refund
To request a refund:
Email: refunds@wolense.com
Subject line: “Refund Request”
Include the email address used for purchase
You are not required to provide an explanation.
What Happens Next
We acknowledge your request within 24 hours
Refunds are processed within 3–5 business days
Funds are returned to your original payment method
Depending on your financial institution, it may take additional days for the refund to appear.
Payment Method
Refunds are issued to the original payment method used at checkout.
If your original payment method is no longer valid, contact refunds@wolense.com and we will arrange an appropriate alternative.
Abuse & Fraud Prevention
The Clarity Guarantee is designed to remove risk for legitimate families.
We reserve the right to deny refunds in cases of:
Fraudulent purchases
Chargeback abuse
Violation of our Terms of Service
Misuse of the platform
Such cases are rare and evaluated individually.
Chargebacks
If you experience an issue, please contact refunds@wolense.com before initiating a chargeback. Most concerns can be resolved quickly through direct communication.
Changes to This Policy
We may update this Refund Policy periodically.
The most current version will always be available on this page, with an updated “Last updated” date. Continued use of Wolense constitutes acceptance of any updates.
Contact Information
Paystrat LLC (operating as Wolense)
30 N Gould St Ste R
Sheridan, WY 82801
USA
Email: refunds@wolense.com
Website: wolense.com
Summary
✓ Applies to the Family Algorithm Intelligence Suite
✓ Full refund within 30 days of delivery
✓ No explanation required
✓ Simple email process
If the Suite does not deliver meaningful clarity, you do not pay for it.
