Privacy Policy

Introduction

Welcome to Wolense, a brand operated by Paystrat LLC ("Wolense," "we," "us," or "our"). We are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our algorithmic influence analysis services.

Our Contact Information:

• Company: Paystrat LLC (operating as Wolense)

• Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA

• Email: privacy@wolense.com

• Website: wolense.com

By using Wolense, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

1. Account Information

When you create a Wolense account, we collect:

• Full name

• Email address

• Password (encrypted)

• Payment information (processed securely through Stripe; we do not store credit card details)

• Country of residence

2. Child Information

To provide our analysis services, we collect:

• Child's first name (or pseudonym)

• Child's age or date of birth

• Platforms the child uses (TikTok, Instagram, YouTube)

3. Social Media Data Exports

You provide us with data exports from your child's social media accounts, which may include:

• Video watch history

• Liked content

• Saved content

• Followed accounts

• Engagement metrics (watch time, replays, shares)

• Content recommendations received

• Platform-generated metadata

IMPORTANT: We only analyze data you explicitly provide. We never:

• Access your child's social media accounts directly

• View private messages, DMs, or direct communications

• Monitor real-time activity

• Track your child's location

4. Usage Information

We automatically collect:

• Device information (type, operating system, browser)

• IP address and general location (city/country level)

• Log data (access times, pages viewed, actions taken)

• Cookies and similar tracking technologies

How We Use Your Information

Primary Service Delivery

We use collected information to:

• Analyze algorithmic influence patterns in your child's social media feeds

• Generate comprehensive diagnostic reports

• Identify themes, creators, and content patterns

• Provide developmental context through expert psychological review

• Deliver personalized recommendations and conversation starters

Service Improvement

• Improve our AI pattern detection algorithms

• Enhance report quality and accuracy

• Develop new analysis features

• Train our machine learning models (using anonymized, aggregated data only)

Communication

• Send you your completed analysis reports

• Provide customer support

• Send account-related notifications (password resets, security alerts)

• Share important service updates or policy changes

Legal Compliance

• Comply with applicable laws and regulations

• Respond to legal requests and prevent fraud

• Protect our rights and the safety of our users

Marketing: We will only send marketing emails if you explicitly opt in. You can unsubscribe anytime.

How We Share Your Information

We do not sell, rent, or trade your personal information or your child's data to third parties. We only share information in these limited circumstances:

Service Providers

We work with trusted third-party service providers who help us operate Wolense:

• Cloud hosting: Amazon Web Services (AWS) - secure data storage

• Payment processing: Stripe - handles all payment transactions

• Email delivery: [Your email service provider] - sends reports and notifications

• Analytics: [If applicable] - anonymized usage analytics only

All service providers are contractually obligated to:

• Use data only for specified purposes

• Maintain strict confidentiality

• Implement appropriate security measures

• Comply with applicable privacy laws

Legal Requirements

We may disclose information if required by law:

• To comply with court orders, subpoenas, or legal processes

• To respond to government or regulatory requests

• To protect our legal rights and property

• To prevent fraud or illegal activity

• To protect the safety of our users or the public

Business Transfers

If Paystrat LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you via email and/or prominent notice on our website before your information becomes subject to a different privacy policy.

Data Retention and Deletion

Retention Periods

• Social media data exports: Automatically deleted 30 days after report delivery

• Analysis reports: Retained indefinitely in your account (unless you request deletion)

• Account information: Retained while your account is active

• Payment records: Retained for 7 years for tax and legal compliance

Your Deletion Rights

You can request deletion of your data at any time:

• Email privacy@wolense.com with subject "Data Deletion Request"

• We will confirm deletion within 48 hours

• Complete deletion occurs within 30 days (some backup systems may take longer to purge)

• Payment records may be retained longer for legal compliance

Data Security

We implement industry-standard security measures to protect your information:

Technical Safeguards

• Encryption in transit: All data transmitted using TLS 1.3 encryption

• Encryption at rest: Data stored using AES-256 encryption

• Secure infrastructure: SOC 2 Type II compliant hosting on AWS

• Access controls: Role-based access with multi-factor authentication required

• Regular security audits: Quarterly penetration testing and vulnerability assessments

Operational Safeguards

• Limited access: Only analysts assigned to your report can view your data

• Background checks: All team members undergo background screening

• Confidentiality agreements: All employees and contractors are legally bound to confidentiality

• Data minimization: We collect only the data necessary to provide our service

• Secure deletion: Data is securely wiped using DOD 5220.22-M standards

Incident Response

In the unlikely event of a data breach:

• We will notify affected users within 72 hours

• We will provide details about what data was compromised

• We will offer guidance on protective steps you can take

• We will report to relevant authorities as required by law

No system is 100% secure. While we implement strong protections, we cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials.

Children's Privacy (COPPA Compliance)

Wolense is designed for parents and legal guardians to analyze their children's social media usage. We take children's privacy extremely seriously and comply with the Children's Online Privacy Protection Act (COPPA).

Age Restrictions

• Users must be 18 years or older to create a Wolense account

• Our service is not directed at children under 13

• We do not knowingly collect personal information directly from children

Parental Control

• Only parents or legal guardians can submit data for analysis

• Parents have full control over their child's data

• Parents can request deletion of their child's data at any time

Data Minimization for Children

We collect only the minimum necessary information about children:

• First name or pseudonym (not required to be real name)

• Age or age range

• Social media data exports provided by parents

We never:

• Contact children directly

• Create profiles of children for marketing purposes

• Share children's data with third parties (except service providers bound by contract)

• Use children's data for purposes beyond providing analysis to parents

Parental Rights

As a parent or legal guardian, you have the right to:

• Review the information we've collected about your child

• Request correction of inaccurate information

• Request deletion of your child's information

• Refuse further collection or use of your child's information

To exercise these rights, email privacy@wolense.com with subject "Parental Rights Request."

Your Privacy Rights

All Users

Regardless of location, you have the right to:

• Access: Request a copy of all data we hold about you

• Correction: Request correction of inaccurate or incomplete data

• Deletion: Request deletion of your data (subject to legal retention requirements)

• Portability: Request your data in a machine-readable format

• Objection: Object to our processing of your data for certain purposes

• Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, email privacy@wolense.com with your request.

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected, used, shared, or sold

• Right to delete personal information (subject to certain exceptions)

• Right to opt out of the sale of personal information

• Right to non-discrimination for exercising CCPA rights

We do not sell personal information.

To exercise CCPA rights, email privacy@wolense.com with subject "CCPA Request" and include:

• Your full name

• Email address associated with your account

• Specific right you wish to exercise

• Verification information (we may ask security questions to confirm identity)

We will respond to verifiable requests within 45 days.

European Union Residents (GDPR)

EU residents have rights under the General Data Protection Regulation:

• All rights listed above for "All Users"

• Right to lodge a complaint with a supervisory authority

• Right to withdraw consent at any time (where processing is based on consent)

• Right to object to legitimate interest processing

Legal Basis for Processing (GDPR):

• Contract performance: To provide services you've purchased

• Consent: For marketing communications and non-essential cookies

• Legitimate interests: For service improvement, security, and fraud prevention

• Legal obligation: To comply with laws and regulations

To exercise GDPR rights, email privacy@wolense.com or contact your local Data Protection Authority.

Cookies and Tracking Technologies

What We Use

• Essential cookies: Required for account login and security

• Analytics cookies: Help us understand how users interact with our service (anonymized)

• Preference cookies: Remember your settings and preferences

Your Choices

• Browser settings: You can block or delete cookies through your browser

• Opt-out: You can opt out of analytics tracking via our cookie settings

• Do Not Track: We honor Do Not Track (DNT) signals where technically feasible

Note: Disabling essential cookies may prevent you from using certain features of Wolense.

International Data Transfers

Paystrat LLC is based in the United States. If you access Wolense from outside the US, your information will be transferred to, stored in, and processed in the United States.

Data Protection Safeguards

For users in the European Economic Area (EEA):

• We comply with GDPR requirements for international transfers

• We use Standard Contractual Clauses (SCCs) approved by the European Commission

• We implement additional technical and organizational safeguards

For all international users:

• Data is encrypted in transit and at rest

• Service providers are contractually bound to protect data

• We comply with applicable data protection laws in your jurisdiction

Third-Party Links

Our website and reports may contain links to third-party websites or resources (e.g., social media platforms, educational resources). This Privacy Policy applies only to Wolense. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our practices

• New legal requirements

• Operational, legal, or regulatory reasons

Notice of Changes:

• We will post the updated policy on this page with a new "Last Updated" date

• For material changes, we will notify you by email or through a prominent notice on our website

• Continued use of Wolense after changes constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

Email: privacy@wolense.com

Mail: Paystrat LLC (Wolense) 30 N Gould St Ste R Sheridan, WY 82801 USA

Response Time: We aim to respond to all privacy inquiries within 7 business days.

For data protection inquiries from EU residents, you may also contact your local supervisory authority.

Definitions

• "We," "Us," "Our": Paystrat LLC, operating as Wolense

• "You," "Your": The parent or legal guardian using Wolense services

• "Child": The minor (under 18) whose social media data is being analyzed

• "Services": Wolense's algorithmic influence analysis platform and related services

• "Data Export": The file containing social media activity data that you provide to us

• "Report": The analysis document we deliver showing patterns and insights

By using Wolense, you acknowledge that you have read, understood, and agree to this Privacy Policy.